Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. 83% of Gen Z frontline workers are burned out. Here are ...

Global HR industry analyst Kathi Enderes shares new research on frontline workers and why CHROs need to adopt a “frontline-first” mindset.

Frontline workers who use AI on the job are less likely to report being burned out, according to a 10-country global study of 8,200 frontline employees by UKG, a leading global AI platform for HR, pay ...

Over 87% of frontline workers aren’t sure their company’s culture applies to them, and nearly half don’t know who their CEO is. This alarming disconnect isn’t just a culture issue — it’s a ...

It’s not just executives or knowledge workers in offices who are using artificial intelligence. It’s being adopted in fields like healthcare, retail, hospitality, and food services, too. But frontline ...

Companies with large frontline workforces continue to experience difficulties in both hiring and keeping skilled, on-site employees, like those working at cable providers, water treatment centers and ...

Survey of 5,000+ U.S. workers finds frontline employees feel more respected by managers and colleagues while facing major gaps in benefits, job security, and technology readiness. The finding ...

For much of the past decade, supply chain transformation has been framed around automation, robotics, and analytics. More recently, the conversation has shifted sharply toward artificial intelligence.