Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

First impressions make a difference whether the goal is winning a new customer, moving up the career ladder, gaining acceptance to a group or, of course, attracting a new special friend. Processing ...

First impressions matter. While they only take tenths of a second to make, a first impression will change the entire trajectory of a business meeting — for better or for worse. Here are six important ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

Starting a new job can be exhilarating and stressful at the same time. You are excited to meet new people, take on new responsibilities, and grow. You also want to demonstrate to your new employer ...