When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...
More than 71 million Americans receive Social Security benefits, and March 7 brings a major Social Security shake-up. The Social Security Administration (SSA) has launched a new national system update ...