Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Home banking is the practice of conducting banking transactions from home rather than at ...

RSA Security has introduced a product that adds voice as a way for automated telephone banking services to identify users. The product is designed to help fight telephone banking fraud, the company ...

Telephone banking and chatbots unsurprisingly proved popular for customers during the pandemic because of how they allowed them to interact with people at their bank in a safe and convenient way.

Santander customers will no longer need to remember and key in security numbers when accessing telephone banking, as the bank introduces voice and phone recognition technology. Telephone banking ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Phone banking is starting to get a dramatic ...

TELEPHONE banking is in the news again. First Direct, the phone banking service owned by the Midland, a subsidiary of HSBC, is tipped to be on the verge of announcing the creation of a call centre in ...

Barclays is to use voice recognition technology instead of passwords to identify customers over the phone. Following a trial that was rolled out to some customers in 2013, the retail bank is ...