40+ Customer service training ideas, topics & exercises for building exceptional teams
40+ Customer service training ideas, topics & exercises for building ex…
11 months ago
hubspot.com
Customer service & support training: Skills & materials to do it right
6:21
Customer service & support training: Skills & materials to do it …
92 views11 months ago
hubspot.com
Customer Focus Training & Skills for Today's Workforce
Customer Focus Training & Skills for Today's Workforce
Nov 11, 2022
globalpartnerstraining.com
Help desk metrics: Elevate your customer support with the right insights
Help desk metrics: Elevate your customer support with the right in…
Dec 8, 2020
intercom.com
15 Key Help Desk Best Practices to Boost Performance
15 Key Help Desk Best Practices to Boost Performance
Sep 8, 2020
proprofsdesk.com
8 Strategies for Successful Help Desk Implementation – Customer...
8 Strategies for Successful Help Desk Implementation – Customer...
Jul 21, 2021
happyfox.com
Customer Support Operations: Description, Responsibilities, and Skills - Help Scout
Customer Support Operations: Description, Responsibilities, and …
Oct 13, 2023
helpscout.com
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
11 months ago
helpscout.com
How to Define a Clear Help Desk Ticketing Process Flow
Aug 28, 2024
invgate.com
The Best Three Customer Ticket Assignment Strategies | HelpDesk
Mar 26, 2021
helpdesk.com
8 Tools to Speed Up Customer Support | HelpDesk Learning
Apr 14, 2021
helpdesk.com
47 Pro Tips on How to Talk to Customers - Help Scout
11 months ago
helpscout.com
4:32
Customer Service Training
321.1K viewsFeb 24, 2009
YouTubeServiceSkills Customer Service Training
Customer Service Training for Employees: Activities & Examples
2 viewsAug 25, 2021
tidio.com
Five Ways to Create the Customer-Focus Mindset - Shep Hyken | Cus…
Aug 9, 2017
hyken.com
IT Customer Service Skills: What to Do When You Don’t Know the Ans…
2.8K viewsFeb 9, 2022
YouTubeDon Crawley, Author of The Compassionate Geek
What does Customer Focus Refer to and How to Become More Custom…
10.5K viewsJun 7, 2018
YouTubePaul Viio
2:29
Zendesk Overview Demo
606.4K viewsJun 24, 2020
YouTubeZendesk
0:46
Basic Customer Service Training
5.1K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
1:25
Customer Service Training Online
5.4K viewsJun 1, 2018
YouTubeServiceSkills Customer Service Training
1:01
Customer Service Training Videos - Probing Questions
36.4K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
1:00
Essential Telephone Skills Customer Service Training Program
8.6K viewsFeb 10, 2017
YouTubeCustomer Service Training by Telephone Doctor
3:20
ITIL® 4 Foundation Exam Preparation Training | Service Des…
139.4K viewsMay 6, 2020
YouTubeValue Insights - Agile and ITIL Training Partner
2:09
Staff Training to Improve Customer Service
5.5K viewsJun 1, 2018
YouTubeCustomer Service Training by Telephone Doctor
0:45
How To Contact LinkedIn Customer Support
111.9K viewsNov 10, 2020
YouTubeCleverly | #1 B2B Lead Generation Agency
42:50
Zendesk Tutorial: Customer Service Software & Sales CRM
66.6K viewsJul 25, 2021
YouTubeIM Toolkit
5:29
Best Customer Service Skills
144.6K viewsJan 24, 2013
YouTubeCustomer Service Training by Telephone Doctor
14:23
Receptionist Training: How To Handle An Angry Customer
247.6K viewsJan 30, 2015
YouTubeSteve Stauning
0:57
Hotel Front Desk - Full Training
153.2K viewsDec 12, 2017
YouTubeMagnify School
13:18
Telephone & Desk Etiquette | HIPAA Front Desk Training
14.8K viewsMay 10, 2020
YouTubeAaron LeBauer
See more videos
Static thumbnail place holder